Philip M Lawlor
203-539-0765 – Phil@PhilipLawlor.com – Linkedin.com/in/philiplawlor
Strengths eHealthcare, Product Development Web & Mobile Development; HIPPA; Certified Scrum Master; Business Intelligence; Multi-tier, Database-driven Applications; E-Commerce; SDLC, Agile, Six Sigma and Lean Methodologies; KPI’s, Mentoring & Motivating Team Members; Coordinator of Remote Location, Off-shore Projects
Systems Amazon AWS; Linux Servers (CentOS/Ubuntu); StrongMail; WordPress; Joomla; Magento; Drupal; BizTalk; MySQL; MS SQL; PostgreSQL; Redmine; Unica Campaigns; Elgg; Zimbra; Webmin; Virtualmin; GMC PrintNet; Proxmox; Virtualbox; SalesForce; CiviCRM; SugarCRM; FreeNAS; iSeries/As400;
Frameworks Laravel; CodeIgniter; Yii;
Software Product Development: eHealthcare system, SMS/ IVR Patient Communication, eCommerce Content Management System (CMS), Business Rule/ Process Automation, Data Segmentation System for CRM, Email Marketing, Print and Email Fulfillment System, Data Warehouses, Facility Management Software.
Team Leadership: Department creation, team building, personnel mentor-ship, goal setting, reviews, hire/fire.
Technical Implementations: AWS Guru (Elastic Beanstalk, EC2, RDS, S3, Route 53), StrongMail, WordPress, Drupal, MySQL, AWS, MS SQL Server, Linux LAMP Servers/ Email/ Virtual Hosting
CIRCLELINK HEALTH, LLC (Formerly MedAdherence), Stamford, CT,
CTO, (Nov 2013 – Present)
Challenged with converting medical study based business to a Medicare reimbursement product model.
Designed eHealth product around evolving Affordable Healthcare Act, Chronic Care Management Reimbursement.
Created a development team using local off-site full-time developers, CodebaseHQ, Slack, Jell, UberConference and Office365 for ease of communication. Secure remote access to all systems and easy on-boarding for fulltime, temporary and intern resources in a PCI/ HIPPA comliant environment.
Realigned staff to support business technology goals.
Created/ managed AWS resources and scaled for expected 2-5k patient growth per month.
Participated in AWS Activate Program, saving the company $15k annually.
Decreased new client setup from 4 months to 1 hour.
Created systems to support call center which automatically tracked call records and billable time spent on patients.
Created Mobile application with an outside vendor to provide self service access to eHealth system.
Implemented AWS HIPPA Environment reducing hosting costs by $22k annually while reliability increasing speed.
Relocated office to co-working space reducing rent and increasing staffing flexibility.
Created HIPPA and Disaster recovery plans.
Setup phone system, networking, PC/Linux/MAC OS support, turned the lights on, made coffee, fixed coffee maker, turned the lights out, etc.
DESIGNS FOR GROWTH, Stamford, CT,
Technical Director, (Jul 2012 – Nov 2013)
Startup Mentor for Stamford Innovation Center Hacker Space group and Startup Weekend 2013.
Provided and maintained Magento, WordPress and Drupal websites for several local storefronts.
Directed Magento implementation for a global online printed label company. Designed Promotional process, Implemented LivePerson Chat, improved the user experience, simplified reporting and record keeping.
Implemented SaaS solution for local sports league. Converted manual sign up process to 100% online automated system tracking over 300 applicants and 250 finalists. Completed signups and collected all payments online 3 months faster than prior years.
Repaired WordPressMU plugin for a leading information technology research and advisory company.
Created over 50 websites utilizing WordPress to enhance online business outreach.
Co-founder learncademy.com, startup training program for entry-level developers. Created CaniCode.co, an online survey system to qualify for the LearnCademy.
VERTRUE INC., Norwalk, CT Mar 2000 – Sep 2012
Senior Manager, Software Architecture and Development (Oct 2011 – Sep 2012)
Directed development, set roadmap and methodology (SCRUM) for transition of current platform into AWS for post bankruptcy sale.
Managed design/ architecture for a middleware application (ESB) to facilitate the communication between all business systems.
Coached and developed staff of approximately 15 local, remote and overseas associates.
Senior Manager, Member Communication System Development, Team Lead (Jan 2009 – Oct 2011)
Utilized Lean process mapping/ work-flow analysis to establish a detailed familiarity with operational practices of the business.
Utilized SOA architecture to turn a proprietary legacy system into SaaS solution, which could be leveraged by business partners.
Director, visionary and SME for a Data Segmentation System adding CRM capabilities in minutes not weeks.
Senior Manager, Member Communication Systems Development (Jun 2007 – Jan 2009)
Created an in house department for email marketing for savings of $.5 Million in marketing fees and increased revenue 500%.
Senior Development Manager/ Project Manager, IS Strategies (Apr 2003 – Jun 2007)
Managed multiple projects with a focus on enhancing existing architecture to utilize SOA, managed 2-4 direct reports and 5-25 on active projects in a matrix team organization. Implement budget based project manager incentive based goals.
Linked technology solutions to executive team strategic objectives, performance metrics and produced KPI’s.
Created SOX and PCI compliant project management documentation standards.
Senior Manager, Marketing Applications Development (Mar 2000 – Apr 2003)
Coached, mentored and developed high performance CRM Management team of over 15 direct reports.
Designed and managed the consolidation of 8 different e-commerce web sites into one custom CMS system, reducing website developer headcount by 75%. The CMS system was eventually used for 50+ websites with one installation.
Playtex Products, Inc., Westport CT Oct 1997 – Mar 2000
Manager Web Technologies, Manager Data Warehousing
Link Systems, Stamford CT Jun 1995 – Oct 1997
Senior Developer/Project Manager/Inside Sales/Help Desk/CAD Operator
District 2 Marine Engineers Benevolent Association, AFL-CIO, Aug 1990 – Mar 1995
Acting as Chief Engineer, Second Assistant Engineer, Third Assistant Engineer
Hathaway Reiser & Raymond, Stamford CT Jun 1986 – Jun 1990
Sailmaker, Yacht Rigger, Machinist, Welder
Education and Credentials
B.S. Marine Engineering, Minor in Mechanical Engineering Aug 1990
Massachusetts Maritime Academy
Boy Scouts, Unit Commissioner, Troop 5, Pack 6, Pack 28, Stamford CT 2015 – Present
Boy Scouts, Assistant Scoutmaster, Pack 5, Stamford CT 2016 – Present
Cub Scouts, Assistant Cubmaster, Pack 11, Stamford CT 2008 – 2012
Girls Scouts, Assistant Troop Leader, Troop 50378, Stamford CT 2012 – Present
Certified Scrum Master from International Scrum Institute Jan 2013
Certified Strongmail Implementor Jun 2008
GMC PrintNet Automation Expert Jun 2006
Siebel Call Center Certification Aug 2001
AutoCAD Release 12 Certification from New York University Apr 1995
Second Assistant Engineer Steam and Motor Engines Unlimited Horsepower Jun 1990 – Present
US Coast Guard
Italy, Majorca, Egypt, Bahrain, Saudi Arabia, Thailand, Singapore, Philippines, Taiwan, Japan, Belize, Guatemala, Mexico, Canada, Trinidad, Barbados and Tenerife